IT Support Team:Company Internal IT Wiki – Structure for All Employees
IT Team Overview
Team Members
| Sr. No. | Name | Designation | Phone No. | |
|---|---|---|---|---|
| 1 | Swapnil Mangalkar | Team Lead | 8484852975 | swapnil.mangalkar@heinfricke.team |
| 2 | Makarand Prakshale | Senior System Admin | 8806901584 | makarand.prakshale@heinfricke.team |
| 3 | Shubham Patil | Senior System Admin | 7798062268 | shubham.patil@heinfricke.team |
| 4 | Suraj Mali | Associate IT Operations Engineer | 7775927578 | suraj.mali@heinfricke.team |
| 5 | Sufiyaan Rahi | Associate IT Operations Engineer | 7385128744 | sufiyaan.rahi@heinfricke.team |
Getting Started
- New Employee Onboarding Guide
- How to log in to your laptop for the first time
- Office 365 / Email Access
- Connecting to Wi-Fi
- Security Best Practices
- How to Use and Connect to the Video Conference Device
- Time Booking
Daily Work Tools
Communication
Productivity
IT Policies
(These are written for ALL employees, simple to understand)
- Acceptable Use Policy (AUP)
- Asset Management Policy
- Password & Authentication Policy
- Office Internet Usage Policy
- Clear Desk and Clear Screen Policy
- Email & Communication Policy
- Remote Work Policy
- Bring Your Own Device (BYOD) Policy
- Data Protection & Privacy Guidelines
- Incident Reporting Policy