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Connecting to Wi-Fi

From HEIN+FRICKE

1. Office Wi-Fi Networks

The company provides two Wi-Fi networks for employees and visitors:

a. Hein+Fricke (Office Network)

  • Strictly for official work only.
  • Must be used only on company laptops and approved devices.
  • Provides full access to internal systems (Odoo, Terminal Server, VPN, etc.).
  • Personal usage is not allowed.

b. H+F_Guest (Guest Network)

  • To be used for personal mobile devices (phones/tablets).
  • Visitor access is also provided on this network.
  • Limited bandwidth and restricted access.
  • Not allowed for sensitive activities, torrenting, gaming, or streaming.

2. How to Connect to Office Wi-Fi (Company Laptop)

  1. Click the Wi-Fi icon on the taskbar.
  2. Select Hein+Fricke from the list of networks.
  3. Enter the Wi-Fi password provided by the IT Team.
  4. Once connected, your system will automatically enroll in network security policies.

3. Connecting Your Mobile or Personal Device

  1. Open Wi-Fi settings on your mobile device.
  2. Select H+F_Guest.
  3. Enter the guest network password provided by IT/HR.

Note: Personal devices are not permitted on the main office network.


4. Security Guidelines for Wi-Fi Usage

Employees must:

  • Connect personal devices only to the guest network.
  • Not share Wi-Fi passwords with outsiders.
  • Avoid accessing illegal or inappropriate content.
  • Not attempt to bypass network restrictions, firewalls, or proxies.

5. Troubleshooting Wi-Fi Issues

If you face any connection problems:

  • Ensure you are using the correct network (Hein+Fricke) on office laptops.
  • Restart Wi-Fi or reboot your laptop.
  • Forget the network and reconnect.
  • Check if you are logged into VPN (if required for certain resources).
  • If the issue persists, contact support@heinfricke.services.