User contributions for Claude-bot

12:5012:50, 22 April 2026 diff hist +3,102 IT:Client/Zippel Updated by Claude-bot — Zippel structure alignment

13:0913:09, 20 April 2026 diff hist +36 IT:Client No edit summary Tag: Visual edit
13:0913:09, 20 April 2026 diff hist +34 IT:Client No edit summary Tag: Visual edit
13:0513:05, 20 April 2026 diff hist +42 IT:Client No edit summary Tag: Visual edit
13:0313:03, 20 April 2026 diff hist +380 IT:Client/CGATE No edit summary current
13:0313:03, 20 April 2026 diff hist +1,251 N IT:Client/CGATE/Projects Changes Created page with "== Projects & Changes Log == === Active Projects === {| class="wikitable" |- ! Project !! Status !! Owner !! Notes |- | SSPR Rollout || In Progress || HeinFricke || Self-service password reset deployment |- | ManageEngine MDM — Entra Integration || Completed || HeinFricke || See KB article |- | CodeTwo Email Signatures || Completed || HeinFricke || Deployed to all M365 users |- | Hyper-V Migration (HV03/HV04) || Completed || HeinFricke || All VMs migrated to Hetzner |..." current
13:0313:03, 20 April 2026 diff hist +1,140 N IT:Client/CGATE/Communication Ticket Created page with "== Communication & Ticket Guidelines == === Ticket Creation === All support requests must be logged in Zammad (https://support.heinfricke.services). Tickets should include: * Affected user(s) and location/site * Description of the issue (what, when, how many affected) * Priority level * Any error messages or screenshots === Communication Standards === {| class="wikitable" |- ! Situation !! Channel !! SLA |- | New ticket opened || Zammad auto-acknowledgement || Immedia..." current
13:0313:03, 20 April 2026 diff hist +1,269 N IT:Client/CGATE/Change Incident Created page with "== Change & Incident Management == === Incident Severity Levels === {| class="wikitable" |- ! Priority !! Description !! Response Time !! Resolution Target |- | P1 — Critical || Complete outage, all users affected || 20 minutes || 4 hours |- | P2 — High || Major service degraded, many users affected || 1 hour || 8 hours |- | P3 — Medium || Partial service issue, workaround available || 4 hours || 24 hours |- | P4 — Low || Minor issue, single user || 1 business d..." current
13:0313:03, 20 April 2026 diff hist +1,887 N IT:Client/CGATE/IT Management Tools Created page with "== IT Management Tools == === ManageEngine Endpoint Central === * Hosted on: CGL-MON01 * Purpose: Patch management, software deployment, remote control, inventory * Access: Via ManageEngine web console (internal URL on VPN) * MDM Integration: See IT:Client/CGATE Troubleshooting & Knowledge Base Articles/ManageEngine MDM Integration with Microsoft Entra ID === 3CX Phone System === * Hosted on: CGL-HV (virtual appliance) * Access portal: 3CX Web Console * User guides..." current
13:0313:03, 20 April 2026 diff hist +1,146 N IT:Client/CGATE/Hosting Cloud Created page with "== Hosting & Cloud == === Infrastructure Hosting === {| class="wikitable" |- ! Component !! Provider !! Details |- | CGL-HV03 || Hetzner Online (Helsinki) || Dedicated server, WAN: 135.181.122.171 |- | CGL-HV04 || Hetzner Online (Falkenstein) || Dedicated server, WAN: 157.90.80.12 |- | Backup Storage || Hetzner Storage Box || Attached to HV03/HV04 |} === Cloud Services === {| class="wikitable" |- ! Service !! Provider !! Usage |- | Microsoft 365 || Microsoft || Email,..." current
13:0313:03, 20 April 2026 diff hist +1,509 N IT:Client/CGATE/End User Environment Created page with "== End User Environment == === Standard End User Setup === {| class="wikitable" |- ! Component !! Standard !! Notes |- | OS || Windows 11 Pro || Domain-joined to cgate.local |- | Office Suite || Microsoft 365 Apps || Via M365 licence |- | Email Client || Outlook (M365) || Exchange Online |- | Phone/Softphone || 3CX Web Client / App || CGATE 3CX system |- | VPN Client || OpenVPN Connect || For remote access |- | Remote Support || AnyDesk / TeamViewer || As needed |- | En..." current
13:0313:03, 20 April 2026 diff hist +1,207 N IT:Client/CGATE/Backups Created page with "== Backups == === Backup Strategy === {| class="wikitable" |- ! Component !! Backup Method !! Frequency !! Retention |- | Hyper-V VMs (HV03/HV04) || Hetzner Storage Box / local snapshot || Daily || 7 days |- | Active Directory (CGL-DC04/05) || AD-aware backup || Daily || 30 days |- | File Server (CGL-FPS01) || Volume shadow copy + offsite || Daily || 14 days |- | SQL Databases (CGL-SQL01/02) || SQL native backup || Daily (full) + hourly (log) || 14 days |- | D3 Database..." current
13:0313:03, 20 April 2026 diff hist +1,366 N IT:Client/CGATE/Monitoring Alert Created page with "== Monitoring & Alerts == === Monitoring Tools === {| class="wikitable" |- ! Tool !! Monitors !! Location |- | ManageEngine Endpoint Central || Endpoints, patch status, software inventory || CGL-MON01 |- | ManageEngine MDM || Mobile devices || Cloud / CGL-MON01 |- | Hetzner Robot || Hypervisor hardware health || https://robot.hetzner.com |- | pfSense Dashboard || Firewall status, VPN tunnels || Each site pfSense |- | Microsoft 365 Admin Center || M365 service health, si..." current
13:0313:03, 20 April 2026 diff hist +1,233 N IT:Client/CGATE/Support Responsibilities Created page with "== Support Responsibilities == === Scope of Support === HeinFricke provides managed IT services for CGATE covering: {| class="wikitable" |- ! Area !! In Scope !! Notes |- | Windows Servers (AD, DNS, File, Print) || Yes || Full management |- | Hyper-V Hypervisors (CGL-HV03/HV04) || Yes || Full management |- | pfSense Firewalls (all sites) || Yes || Full management |- | Microsoft 365 (users, licences, Exchange) || Yes || Full management |- | End User Devices (Windows/Mac..." current
13:0313:03, 20 April 2026 diff hist +1,391 N IT:Client/CGATE/Access Credential Created page with "== Access Credentials == '''Important:''' All credentials are stored in Bitwarden (HeinFricke shared vault). Never store passwords in plain text or share via email. === Admin Accounts === {| class="wikitable" |- ! System !! Account Type !! Location in Bitwarden |- | Active Directory (cgate.local) || Domain Admin || CGATE > AD Admin |- | CGL-HV03 (Hetzner) || Root / Hypervisor Admin || CGATE > Hetzner > HV03 |- | CGL-HV04 (Hetzner) || Root / Hypervisor Admin || CGATE >..." current
13:0313:03, 20 April 2026 diff hist +1,515 N IT:Client/CGATE/Software Licensing Created page with "== Software Licensing == === Microsoft 365 === {| class="wikitable" |- ! Licence Type !! Users !! Notes |- | Microsoft 365 Business Standard || ~120 || Main CGATE staff |- | Microsoft 365 Business Basic || ~40 || Light users / shared accounts |- | Microsoft 365 F1 || ~20 || Frontline / warehouse workers |- | Microsoft Intune (Add-on) || All managed devices || MDM via ManageEngine + Intune |} === Business Applications === {| class="wikitable" |- ! Application !! Vendor..." current
13:0313:03, 20 April 2026 diff hist +2,359 N IT:Client/CGATE/Server Inventory Created page with "== Server Inventory == === Hypervisor Hosts === {| class="wikitable" |- ! Host !! IP !! Specs !! Location |- | CGL-HV03 || 135.181.122.171 || Hetzner Dedicated || Helsinki |- | CGL-HV04 || 157.90.80.12 || Hetzner Dedicated || Falkenstein |} === Virtual Machines — Domain Controllers & Core === {| class="wikitable" |- ! VM Name !! Role !! HV Host |- | CGL-DC04 || Domain Controller / DNS || HV03 |- | CGL-DC05 || Domain Controller / DNS (Secondary) || HV04 |- | CGL-MON01..." current
13:0313:03, 20 April 2026 diff hist +1,195 N IT:Client/CGATE/Network Overview Created page with "== Network Overview == === Hypervisor Hosts === {| class="wikitable" |- ! Host !! WAN IP !! Location !! Role |- | CGL-HV03 || 135.181.122.171 || Hetzner (HEL) || Primary Hypervisor |- | CGL-HV04 || 157.90.80.12 || Hetzner (FSN) || Secondary Hypervisor |} === Site Network Map === {| class="wikitable" |- ! Site !! LAN Range !! pfSense WAN IP !! ISP / Notes |- | CGATE HQ Hamburg || 192.168.1.x || 213.61.34.67 || Static IP |- | HAC Hamburg || 192.168.10.x || 217.92.249.12..." current
13:0313:03, 20 April 2026 diff hist +1,057 N IT:Client/CGATE/Key Contacts Created page with "== Key Contacts == === HeinFricke IT — Primary Support === {| class="wikitable" |- ! Name !! Role !! Contact |- | Swapnil Mangalkar || IT Engineer (HeinFricke) || swapnil@haliblu.com |- | Frodo Dooijewaard || IT Manager / Level 3 Escalation || frodo@heinfricke.com |} === CGATE — Internal Contacts === {| class="wikitable" |- ! Name !! Company !! Role !! Location |- | CGATE HQ Admin || CGATE || Site Admin || Hamburg, DE |- | HAC Contact || CGATE Marine (HAC) || Site..." current
13:0313:03, 20 April 2026 diff hist +3 IT:Client/CGATE Infrastructure No edit summary Tag: Visual edit
12:5812:58, 20 April 2026 diff hist 0 IT:Client No edit summary Tag: Visual edit
12:5412:54, 20 April 2026 diff hist +345 IT:Client/CGATE Infrastructure →Virtual Machines Tag: Visual edit
12:3812:38, 20 April 2026 diff hist +892 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/How to Install TeamViewer and Grant Remote Access Created page with "Quick SOP: TeamViewer on Mac 1. Install TeamViewer Download from . Open the installer → follow steps → launch TeamViewer. 2. Run Permission Checker In TeamViewer, go to Help → Check system access. A window shows what’s missing. 3. Grant Permissions (System Settings → Privacy & Security) Screen Recording → turn ON TeamViewer. Accessibility → turn ON TeamViewer. Full Disk Access → turn ON TeamViewer. Remote Desktop → allow TeamViewer. 4. This will a..." current
12:3812:38, 20 April 2026 diff hist +1,096 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/How to Install AnyDesk and Grant Remote Access Created page with "Quick SOP: AnyDesk on Mac '''1. Install ''''''AnyDesk''' Go to . Download the installer → open the file → drag AnyDesk into Applications. Launch AnyDesk from Applications. '''2. First Launch & ID''' When opened, AnyDesk shows your '''unique ''''''AnyDesk'''''' ID'''. Share this ID with the person who will connect to your Mac. '''3. Grant Permissions (System Settings → Privacy & Security)''' To allow full remote control, you must enable permissions: '''Screen Recor..." current
12:3812:38, 20 April 2026 diff hist +1,354 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Connect CGATE VPN using OpenVPN Connect Created page with "CGATE VPN using OpenVPN Connect This SOP outlines the process for importing a VPN profile and connecting to the CGATE VPN using the OpenVPN Connect application. === '''Prerequisites''' === OpenVPN Connect application installed on your device. Access to the “.ovpn” configuration file. Valid CGATE email account credentials. === '''Procedure''' === '''Step 1: Download the VPN Profile''' Save the file sent by email to a known location on your device. '''Step 2: Launch..." current
12:3812:38, 20 April 2026 diff hist +1,853 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Add a Printer on Mac Created page with "Add a printer on Mac This SOP will provide standardized instructions for adding a printer on macOS devices to ensure consistent configuration and minimize printer-related issues. === Prerequisites === Before adding a printer, ensure the following: The Mac device is powered on. The printer is powered on. The Mac and printer are connected to the same Wi-Fi network (for network printers). The printer supports one of the following protocols: AirPrint HP Jetdirect (Socket) L..." current
12:3812:38, 20 April 2026 diff hist +1,003 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/D3 Troubleshooting Created page with "Masterdata is missing in d3 d.capturebatch. Please execute this: On cgl-d3-func01 , restart service ("d.capturebatch") wait 5 minutes, then manually run scheduled task "Stammdaten_Update") To check, in d.capturebatch manager on wts05 masterdata should be present now (at least for the latest batch) '''How to check for the ''''''Batch processing trigger''' the d.capture batch user will retrigger the batches again. Example: 1) Change position of the batch to scan..." current
12:3812:38, 20 April 2026 diff hist +4,123 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Renew SSL Certificate for D3 (Full Guide) Created page with "Renew SSL certificate for D3. CGATE CA server is available on '''CGL-APP01.''' First created a CSR from IIS server: '''cgl-d3-app01''' Got to '''IIS server''' > in connections go to '''CGL-D3-APP01'''''' > server certificate (double click) ''' Then click on '''create certificate request'''. Enter the required details: Here specify the '''file name and location''' to save the CSR request: Copy the contents of the '''CSR file''' to generate the certificate. '''To..." current
12:3812:38, 20 April 2026 diff hist +330 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/D3 Server Restart Sequence Created page with "If D3 is down please follow the below steps: Check if is accessible in the CGATE network. If it is not accessible, then reboot the D3 servers in the following sequence. CGL-D3-SQL01 CGL-D3-APP01 CGL-D3-FUNC01 Check if the services on CGL-D3-FUNC01 are in running state: Then Check if the is accessible. " current
12:3712:37, 20 April 2026 diff hist +64 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/D3 Application Not Working in Outlook Created page with "If we install the application on Local system and if it is not w" current
12:3712:37, 20 April 2026 diff hist +15,049 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/CodeTwo Step by Step Deployment Created page with "Creating a CodeTwo Admin Panel account CodeTwo Admin Panel is where you can add and configure your organization's Microsoft 365 (Office 365) tenant(s) and perform administrative tasks: manage the tenant's subscription and payment-related settings, grant access to the Admin Panel account to other admins, assign users to manage email signatures, and more. Signature management is done via and does not require access to CodeTwo Admin Panel. Before you start working wit..." current
12:3712:37, 20 April 2026 diff hist +672 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Standard Setup for Linux Server Created page with " Standard Setup for linux Server Please install standard setup: Disable IP V 6 ubuntu Linux without graphical user interface. hostname should be in lower case. Change the /etc/hostname entries. Correct hostname to 'hostname --fqdn'. DNS name should be in lower case. Do not enable ssh login root. Postgres / MySQL ONLY listens on 127.0.0.1 ufw only allows https and ssh. letsencrypt configuration on the shared dmz rev proxy Reverse proxy set up locally with s..." current
12:3712:37, 20 April 2026 diff hist +31,803 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/SSPR Deployment Plan Created page with " Azure Active Directory Self-Service Password Reset Deployment Plan '''How to use this guide''' This step-by-step guide walks through the implementation of self-service password reset (SSPR) in a five-step process. The links below take you to each of those steps. Table of Contents == Business Value of Self-Service Password Reset (SSPR) == Self-service password reset (SSPR) is a feature of Azure Active Directory that empowers users to easily reset their password..." current
12:3712:37, 20 April 2026 diff hist +4,139 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Renew SSL Certificate for D3 Created page with "Renew SSL certificate for D3. CGATE CA server is available on '''CGL-APP01.''' First created a CSR from IIS server: '''cgl-d3-app01''' Got to '''IIS server''' > in connections go to '''CGL-D3-APP01'''''' > server certificate (double click) ''' Then click on '''create certificate request'''. Enter the required details: Here specify the '''file name and location''' to save the CSR request: Copy the contents of the '''CSR file''' to generate the certificate. '''To..." current
12:3712:37, 20 April 2026 diff hist +6,641 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Install WFBS-SVC Agent via Web Installation Created page with "'''P''''''rocedure for installing the WFBS-SVC agent via web ''''''installation.''' '''Windows device''' Log on to the WFBS-SVC console. Go to the '''Security Agents''' tab. Click '''Add Security Agents'''. From the '''Add Security Agents to''' dropdown list, select which group you want to add the Security Agent to. Click on '''Install on this Endpoint'''. The installation instructions page appears, click '''Download'''. Once the download is complete,..." current
12:3712:37, 20 April 2026 diff hist +741 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Manually Install Datamax-O'Neil and Honeywell Printers Created page with "'''Manually install'''''' ''''''Datamax''''''-O'Neil'''''' ''''''and ''''''honeywell'''''' printer''''''s''' Copy driver from P:\cgate-sysadmin\How To\Datamax-O'Neil Printer Driver and run DriverWizard Select Remove printer driver if already tried to install from CGL-FPS01 and getting error. Select printer driver and click on next. After removing printer run DriverWizard and click oninstall printer driver Select network Select correct printer Manufact..." current
12:3612:36, 20 April 2026 diff hist +4,233 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/ManageEngine MDM Integration with Microsoft Entra ID Created page with "=== '''ManageEngine MDM Integration with Microsoft Entra ID (Azure AD)''' 1. Prerequisites Active Microsoft Entra ID tenant === === Global Administrator access (for initial setup) === === ManageEngine MDM / Endpoint Central admin access === === Internet connectivity from ManageEngine server to Microsoft endpoints === {| class="wikitable" |- ! Component ! Requirement |- | ManageEngine MDM | Per‑device license |- | Entra ID Free | Minimum requirement |- | Entra ID P1..." current
12:3612:36, 20 April 2026 diff hist +498 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Cargosoft Service Restart on CGL-CS03 Created page with "Service name: cargoservice.service First check the status of the service ''Sudo systemctl status ''''cargoservice''''.service'' Do the following if the states are as below: '''Inactive''':'' sudo systemctl start ''''cargoservice''''.service'' '''Running''': ''sudo systemctl restart ''''cargoservice''''.service'' If this doesn’t fix. Then stop the service and start the service ''$ sudo systemctl stop ''''cargo''''service''''.service'' ''$ sudo systemctl start ''''car..." current
12:3612:36, 20 April 2026 diff hist +1,019 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Add New Printer on Print Server Created page with "Add new printer on print server Login printer into browser and change Hostname of the printer and reserve the printer IP Address in DHCP(server/firewall). Add printer host entry into DNS forward look zone. Open Printer management. Right click on printer and add printer. To add Select printer by TCP/IP by IP Address or Hostname. Then Select type of printer as TCP/IP devices and add hostname or ip address, Port number. Add printer name, check share printer checkbox,..." current
12:3612:36, 20 April 2026 diff hist +2,533 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Automatic Email Manager (Mail2Print) Created page with " == What is AEM == Currently we have Mail2Print application called Automatic Email Manager. This is a licensed application where we can configure a mailbox, printer queue and print settings. The application is responsible to print the documents which are attached to the email on the assigned printer/printer queue. Processing Workflow: Step 1 — Email Arrives User sends email with attachment: makarand.prakshale@heinfricke.com ↓ Step 2 — Automatic Emai..." current
12:3612:36, 20 April 2026 diff hist +5,690 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/CGATE Marine Warehouse Web App Created page with "'''CGATE Marine – Warehouse Connect Documentation''' '''Step-by-Step Technical Documentation''' === System Overview === '''Application:''' Warehouse Connect '''Purpose:''' Manage warehouse inventory and shipping logistics for vessels. '''Modules observed in the video:''' Shipping Companies Ships Suppliers Materials Storage Locations Units Users HSSL (warehouse stock / delivery management) The application is web-based and accessed through: https://warehouseconne..." current
12:3612:36, 20 April 2026 diff hist +350 N IT:Client/CGATE Troubleshooting & Knowledge Base Articles/CGATE 3CX MFA Setup Created page with "'''CGATE 3CX MFA''' '''Step 1:''' Head over to https://cgate.on3cx.de/ '''Step 2:''' Click on “Sign in with Microsoft” '''Step 3:''' Enter your login details '''Step 4:''' Approve sign in request from your Authenticator App '''Step 5:''' Select “Yes” or “No” depending on your needs '''Step 6:''' Verify successful 3CX Login" current
12:3612:36, 20 April 2026 diff hist +3,037 IT:Client/DRS/Knowledge Base No edit summary
12:3612:36, 20 April 2026 diff hist +4,753 N IT:Client/DRS/Knowledge Base/Setup Location-Based Conditional Access Policies Created page with "Location-Based Conditional Access Policies '''1. Overview''' Location-Based Conditional Access Policies restrict user sign-ins based on geographic location. These policies ensure that users can only access organizational resources from approved countries or regions, improving security and compliance. '''2. Configured Policies''' The following policies are currently applied: {| class="wikitable" |- ! Policy Name ! Assigned Users/ M365 Groups ! Allowed Login Locations..." current
12:3612:36, 20 April 2026 diff hist +5,960 N IT:Client/DRS/Knowledge Base/OwnCloud Upgrade Guide Created page with " === '''Enable Maintenance Mode''' === To enable maintenance mode, run the following com You may also put your server into this mode by editing config/config.php. 'maintenance' => true, Check Cron Job '''sudo''' crontab -l ==== ''' ''''''Prevent Browser Access''' ==== With those steps completed, stop your webserver to prevent users trying to access ownCloud via the web. As an alternative, you can stop serving the virtual host for ownCloud. Stop the web server: Con..." current
12:3612:36, 20 April 2026 diff hist +5,186 N IT:Client/DRS/Knowledge Base/DRS New Laptop Setup Automation Steps Created page with "'''DRS ''''''System'''''' Preparation''' We have automated system setup for the DRS client. We have created ManageEngine configurations to set up systems for DRS users. The automation will be started after the initial setup and installation of the ManageEngine DC agent. Mr. Kolja will perform the initial setup of the new system and install the ManageEngine DC agent on it. After the system has appeared in ManageEngine, we will perform the following steps from ManageEngi..." current
12:3512:35, 20 April 2026 diff hist +3,740 N IT:Client/DRS/Knowledge Base/Guide to Extend AD Schema for Exchange Online Created page with "Guide to Extend AD Schema for Exchange Online (Hybrid) ''' ''''''To extend your Active Directory (AD) schema for Microsoft Exchange Online (hybrid deployments), you must prepare the AD forest and domains using Exchange setup tools. The process involves running schema preparation commands, updating AD Connect, and verifying replication. Below is a clear step-by-step guide.''' === Key Points === '''Exchange Online hybrid requires Exchange Server setup files''' to prepare..." current
12:3512:35, 20 April 2026 diff hist +2,442 N IT:Client/DRS/Knowledge Base/Multi-Tenant Collaboration in Microsoft Entra ID Created page with "'''Step-by-Step Guide: Multi-Tenant Collaboration in Microsoft Entra ID''' '''Step 1: Enable Cross-Tenant Access in Microsoft Entra ID''' '''Sign in to the Microsoft Entra Admin Center''' Go to Sign in with '''Global Admin''' or '''Security Admin''' privileges. '''Navigate to Cross-Tenant Access Settings''' In the left-hand menu, select '''Identity > External Identities > Cross-tenant access settings'''. '''Add the External Tenant''' Click on '''Add organization'''. Ent..." current
12:3512:35, 20 April 2026 diff hist +3,469 N IT:Client/DRS/Knowledge Base/DATEV Document Export via VCS Archive Interface Created page with "Setting up the Datev document export via the VCS archive interface '''Task:''' Ms. Marion Sonnenschein from Autogesellschaft Zülpich requires an export of accounting-relevant data (invoices, credit notes, cancellations) in PDF format to the DATEV Citrix Server. This can be done via the archive interface integrated in VCS. '''To set this up, the following steps are required''': Access to the server DRS-KSRWEB03 to create a scheduled task. A shared folder on the File..." current
12:3512:35, 20 April 2026 diff hist +2,142 N IT:Client/DRS/Knowledge Base/Placetel Fax-to-Mail and Mail-to-Fax Created page with "''' ''''''Placetel Fax-to-Mail and Mail-to-Fax Feature Guide''' '''1. Introduction''' Placetel offers two essential fax features: '''Fax-to-Mail''' and '''Mail-to-Fax''', enabling seamless digital fax communication. This document provides a step-by-step guide on how these features work and how to use them effectively. '''2. Placetel Fax-to-Mail (Receiving Faxes via Email)''' The '''Fax-to-Mail''' feature allows users..." current

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20 April 2026