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  • 12:36, 20 April 2026 Claude-bot talk contribs created page IT:Client/CGATE Troubleshooting & Knowledge Base Articles/ManageEngine MDM Integration with Microsoft Entra ID (Created page with "=== '''ManageEngine MDM Integration with Microsoft Entra ID (Azure AD)''' 1. Prerequisites Active Microsoft Entra ID tenant === === Global Administrator access (for initial setup) === === ManageEngine MDM / Endpoint Central admin access === === Internet connectivity from ManageEngine server to Microsoft endpoints === {| class="wikitable" |- ! Component ! Requirement |- | ManageEngine MDM | Per‑device license |- | Entra ID Free | Minimum requirement |- | Entra ID P1...")
  • 12:36, 20 April 2026 Claude-bot talk contribs created page IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Cargosoft Service Restart on CGL-CS03 (Created page with "Service name: cargoservice.service First check the status of the service ''Sudo systemctl status ''''cargoservice''''.service'' Do the following if the states are as below: '''Inactive''':'' sudo systemctl start ''''cargoservice''''.service'' '''Running''': ''sudo systemctl restart ''''cargoservice''''.service'' If this doesn’t fix. Then stop the service and start the service ''$ sudo systemctl stop ''''cargo''''service''''.service'' ''$ sudo systemctl start ''''car...")
  • 12:36, 20 April 2026 Claude-bot talk contribs created page IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Add New Printer on Print Server (Created page with "Add new printer on print server Login printer into browser and change Hostname of the printer and reserve the printer IP Address in DHCP(server/firewall). Add printer host entry into DNS forward look zone. Open Printer management. Right click on printer and add printer. To add Select printer by TCP/IP by IP Address or Hostname. Then Select type of printer as TCP/IP devices and add hostname or ip address, Port number. Add printer name, check share printer checkbox,...")
  • 12:36, 20 April 2026 Claude-bot talk contribs created page IT:Client/CGATE Troubleshooting & Knowledge Base Articles/Automatic Email Manager (Mail2Print) (Created page with " == What is AEM == Currently we have Mail2Print application called Automatic Email Manager.  This is a licensed application where we can configure a mailbox, printer queue and print settings. The application is responsible to print the documents which are attached to the email on the assigned printer/printer queue. Processing Workflow: Step 1 — Email Arrives User sends email with attachment: makarand.prakshale@heinfricke.com       ↓ Step 2 — Automatic Emai...")
  • 12:36, 20 April 2026 Claude-bot talk contribs created page IT:Client/CGATE Troubleshooting & Knowledge Base Articles/CGATE Marine Warehouse Web App (Created page with "'''CGATE Marine – Warehouse Connect Documentation''' '''Step-by-Step Technical Documentation''' === System Overview === '''Application:''' Warehouse Connect '''Purpose:''' Manage warehouse inventory and shipping logistics for vessels. '''Modules observed in the video:''' Shipping Companies Ships Suppliers Materials Storage Locations Units Users HSSL (warehouse stock / delivery management) The application is web-based and accessed through: https://warehouseconne...")
  • 12:36, 20 April 2026 Claude-bot talk contribs created page IT:Client/CGATE Troubleshooting & Knowledge Base Articles/CGATE 3CX MFA Setup (Created page with "'''CGATE 3CX MFA''' '''Step 1:''' Head over to https://cgate.on3cx.de/ '''Step 2:''' Click on “Sign in with Microsoft” '''Step 3:''' Enter your login details '''Step 4:''' Approve sign in request from your Authenticator App '''Step 5:''' Select “Yes” or “No” depending on your needs '''Step 6:''' Verify successful 3CX Login")
  • 12:36, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Setup Location-Based Conditional Access Policies (Created page with "Location-Based Conditional Access Policies '''1. Overview''' Location-Based Conditional Access Policies restrict user sign-ins based on geographic location. These policies ensure that users can only access organizational resources from approved countries or regions, improving security and compliance. '''2. Configured Policies''' The following policies are currently applied: {| class="wikitable" |- ! Policy Name ! Assigned Users/ M365 Groups ! Allowed Login Locations...")
  • 12:36, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/OwnCloud Upgrade Guide (Created page with " === '''Enable Maintenance Mode''' === To enable maintenance mode, run the following com You may also put your server into this mode by editing config/config.php. 'maintenance' => true, Check Cron Job '''sudo''' crontab -l ==== ''' ''''''Prevent Browser Access''' ==== With those steps completed, stop your webserver to prevent users trying to access ownCloud via the web. As an alternative, you can stop serving the virtual host for ownCloud. Stop the web server: Con...")
  • 12:36, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/DRS New Laptop Setup Automation Steps (Created page with "'''DRS ''''''System'''''' Preparation''' We have automated system setup for the DRS client. We have created ManageEngine configurations to set up systems for DRS users. The automation will be started after the initial setup and installation of the ManageEngine DC agent. Mr. Kolja will perform the initial setup of the new system and install the ManageEngine DC agent on it. After the system has appeared in ManageEngine, we will perform the following steps from ManageEngi...")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Guide to Extend AD Schema for Exchange Online (Created page with "Guide to Extend AD Schema for Exchange Online (Hybrid) ''' ''''''To extend your Active Directory (AD) schema for Microsoft Exchange Online (hybrid deployments), you must prepare the AD forest and domains using Exchange setup tools. The process involves running schema preparation commands, updating AD Connect, and verifying replication. Below is a clear step-by-step guide.''' === Key Points === '''Exchange Online hybrid requires Exchange Server setup files''' to prepare...")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Multi-Tenant Collaboration in Microsoft Entra ID (Created page with "'''Step-by-Step Guide: Multi-Tenant Collaboration in Microsoft Entra ID''' '''Step 1: Enable Cross-Tenant Access in Microsoft Entra ID''' '''Sign in to the Microsoft Entra Admin Center''' Go to Sign in with '''Global Admin''' or '''Security Admin''' privileges. '''Navigate to Cross-Tenant Access Settings''' In the left-hand menu, select '''Identity > External Identities > Cross-tenant access settings'''. '''Add the External Tenant''' Click on '''Add organization'''. Ent...")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/DATEV Document Export via VCS Archive Interface (Created page with "Setting up the Datev document export via the VCS archive interface '''Task:''' Ms. Marion Sonnenschein from Autogesellschaft Zülpich requires an export of accounting-relevant data (invoices, credit notes, cancellations) in PDF format to the DATEV Citrix Server. This can be done via the archive interface integrated in VCS. '''To set this up, the following steps are required''': Access to the server DRS-KSRWEB03 to create a scheduled task. A shared folder on the File...")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Placetel Fax-to-Mail and Mail-to-Fax (Created page with "''' ''''''Placetel Fax-to-Mail and Mail-to-Fax Feature Guide''' '''1. Introduction''' Placetel offers two essential fax features: '''Fax-to-Mail''' and '''Mail-to-Fax''', enabling seamless digital fax communication. This document provides a step-by-step guide on how these features work and how to use them effectively. '''2. Placetel Fax-to-Mail (Receiving Faxes via Email)''' The '''Fax-to-Mail''' feature allows users...")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Microsoft Authenticator Setup (Created page with "Microsoft Authenticator for Two-Step Authentication (MFA) Installation Guide ''Multi-factor authentication is now required to access Office 365 online applications.'' == Step 1: Download the Microsoft Authenticator App == Download the app from the  or the  == STEP 2: Scan the QR Code == ON YOUR MOBILE DEVICE: Open the Microsoft Authenticator app. Click the (+) in the upper right corner. Choose '''WORK OR SCHOOL ACCOUNT''' Choose '''SCAN QR CODE''' ON YO...")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Import Sky Projects in FileMaker Pro (Created page with "Import Sky Projects in FileMaker Pro Follow the steps below to import the DRS Sky Project and add it to favorites in FileMaker Pro. Go to Files-> Hosts -> Show Hosts-> Click on the Plus sign for import new project. Enter URL : drs-sky.com Click on Sky login option and login to the Sky portal. Now you can see the projects. Click on Sky Project. Again, click on sky login. The Projects of Sky will be loading, wait for minute....")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/How to Share User in Multi-Tenant Collaboration (Created page with "'''How to Share Users in a Multi-Tenant Organization (MTO) in Microsoft Entra ID''' In a '''Multi-Tenant Organization (MTO)''' setup, users from different tenants can collaborate across organizations while maintaining secure access to resources. Follow the steps below to enable user sharing in an '''MTO environment'''. '''Sign in to the Microsoft 365 admin center''': as a Global Administrator. '''Navigate to Settings > Org ''''''settings''' . '''Select Multitenant coll...")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/How to Connect to SRT VPN (Created page with "How to connect to SRT VPN? '''It is very important that your laptop is connect to ''''''SRT'''''' VPN if you are not working from office''' Right click on the highlighted icon to connect to VPN. The icon highlighted below is the Open VPN application. Or Click on the upwards arrow icon. Right click on the VPN icon to connect to VPN. VPN is not connected if the icon is not green E.g.: VPN is connected now as we see a green icon. E.g.: If you do not find the...")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/How to Connect to DRS VPN (Created page with "Wie kann ich mich mit DRS VPN verbinden? '''Es ist sehr wichtig, dass Ihr Laptop mit DRS VPN verbunden ist, wenn Sie nicht im Büro arbeiten.''' Klicken Sie mit der rechten Maustaste auf das hervorgehobene Symbol, um eine Verbindung zum VPN herzustellen. Das unten hervorgehobene Symbol ist die Anwendung VPN öffnen. Oder Klicken Sie auf das Pfeilsymbol nach oben. Klicken Sie mit der rechten Maustaste auf das VPN-Symbol, um eine Verbindung zu VPN herzustellen. VPN...")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/How to Change Your System Password from Home Office (Created page with "'''How to change your password''' Your Password should meet the following requirements The Password should not be repeated from the last 24 used password. You can only change password after 24 hours. Password should be 8 or more characters long. Should be complex which means it should be a combination of uppercase, lower case, numbers, and a special character like @ # $ % Bad password example: vedshree123 Good password example: Sommer@123 Connect to DRS VPN (It is very i...")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/How to Change the Office 365 Password (Created page with "How to change the office 365 Password? Sign in to office.com/signin with your work or school account. Go to Settings > Password. Enter your old password. Create a new password and confirm it. Select Submit to finish and change your password.")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Imaging a Computer with Endpoint Central Agent (Created page with "How can I image a computer with Endpoint Central Agent on it? '''Description''' This document will guide you to image a computer with the agent on it. There are few pre-requisites which are described below. '''Note:''' To know how to image Mac and Linux computers with the agents on it refer these documents: For Linux computers click  For Mac computers click  '''Issue''' The agent has a unique ID which represents the machine with its name and system details. If more t...")
  • 12:35, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Failover of OwnCloud Server (Created page with "'''OwnCloud Failover Procedure on Hyper-V''' '''Document Owner:''' Swapnil Mangalkar '''Last Updated:''' 18-04-2025 '''Applies To:''' OwnCloud VM on Hyper-V (DRS-HV01 → DRS-HV02) '''Purpose:''' Ensure service continuity by enabling a smooth failover of the '''DRS-''''''Owncloud''' virtual machine from the primary Hyper-V server to the secondary (DR) host. '''1. Overview''' This document outlines the procedure to perform a failover of the '''OwnCloud virtual machine (D...")
  • 12:34, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Enaio for Non-Domain Joined Systems (Created page with "'''User Accounts ''''''For'''''' ''''''Non Domain'''''' Joined Systems Usage''' For users that work with systems that are not domain joined, set the password manually. After a password reset of the domain user, the ad-attributes will be synced and you have to set the password manually again. Requirements: - Credentials for enaio_Admin (bitwarden) - Configured enaio client Steps: 1. Access enaio-app-01 and start enaio administrator 2. Within enaio administrator foll...")
  • 12:34, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/DRS User Creation and M365 License Assignment (Created page with " '''(''''''DRS User Creation & Office 365 License Assignment Guide'''''')''' '''Purpose:''' This document describes the steps for creating a new user account in Active Directory (AD), creating their email ID, and assigning a Microsoft 365 license for DRS client users. === 1. Purpose === This document describes the steps for creating a new user account in Active Directory (AD), creating their email ID, and assigning a Microsoft 365 license...")
  • 12:34, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/DRS Server Connection Guide (Created page with " '''(''''''DRS Server Connection Guide'''''')''' '''Purpose:''' This document outlines the standard procedure for securely connecting to the DRS server, covering server identification and VPN setup before login. === 1. Purpose === This document provides a standardized procedure for employees to securely connect to the DRS server environment. It ensures that all necessary steps — from identifying the correct server to configuring VPN acce...")
  • 12:34, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Credential Manager Guide (Created page with "'''Credential Manager''' Issue: unable to access network drive after changing Password Solution: Open Command prompt and run below command. Command: '''rundll32.exe keymgr.dll, KRShowKeyMgr'''''' '''and remove credentials")
  • 12:34, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Block and Unblock USB via ManageEngine (Created page with "'''Block and Unblock USB from Manage Engine''' Step 1: Log into ME Step 2: Click on “Configurations” Step 3: Click on “Create Configuration” and Select “Windows” Step 4: Select “Secure USB” and “Computer Configuration” Step 5: Name the Configuration “Block USB Devices” and for the Device Type “dc.conf.usconfig.disk ” select “Block” Step 6: Scroll down and Define the right target computers on which you want to block usb Step...")
  • 12:34, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Bitwarden Login Guide (Created page with "To sign into bitwarden go to: Enter you email address and click on Use Single Sign-on. At the next step it will ask you for the Single Sign-on provider. Enter drs-group.com Then continue to login with your DRS email id and password. Then wait for the Administrator to confirm your new account. Once confirmed you can then login again and will have to follow steps 1, 2 & 3.")
  • 12:34, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Knowledge Base/Bitwarden Setup Guide (Created page with "'''Set a seat limit''' To set a limit on the number of seats your organization can scale up to: Log in to the Bitwarden web app and open the Admin Console using the product switcher: Navigate to '''Billing''' → '''Subscription''' and check the '''Limit subscription '''checkbox: In the '''Seat limit''' input, specify a seat limit. Select '''Save'''. Once the specified limit is reached, you will not be able to invite new users unless you increase the limit....")
  • 12:34, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/Updating Microsoft Teams Classic (Created page with "Updating Microsoft Teams Classic: A Step-by-Step Guide '''Steps to Update Microsoft Teams Classic''' Step 1: Open Microsoft Teams Launch the Microsoft Teams application on your device. Step 2: Navigate to Update Options Click on Options menu located at the top-right corner of the screen. From the dropdown menu, select " Check for Updates." Step 3: Check for Updates Click on the "Check for updates" button. Microsoft Teams will now search for available updates. Mi...")
  • 12:34, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/Standard Setup for Linux Server (Created page with " Standard Setup for linux Server Please install standard setup: Disable IP V 6 ubuntu Linux without graphical user interface. hostname should be in lower case. Change the /etc/hostname entries. Correct hostname to 'hostname --fqdn'. DNS name should be in lower case. Do not enable ssh login root. Postgres / MySQL ONLY listens on 127.0.0.1 ufw only allows https and ssh. letsencrypt configuration on the shared dmz rev proxy Reverse proxy set up locally with s...")
  • 12:34, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/Microsoft Authenticator Setup (Created page with " Microsoft Authenticator for Two-Step Authentication (MFA) Installation Guide ''Multi-factor authentication is now required to access Office 365 online applications.'' == Step 1: Download the Microsoft Authenticator App == Download the app from the  or the  == STEP 2: Scan the QR Code == ON YOUR MOBILE DEVICE: Open the Microsoft Authenticator app. Click the (+) in the upper right corner. Choose '''WORK OR SCHOOL ACCOUNT''' Choose '''SCAN QR CODE''' ON Y...")
  • 12:34, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/Prevent Windows Update from Automatically Restarting (Created page with "Prevent Windows Update from Automatically Restarting I have created a ManageEngine configuration to disable auto reboot the system by adding “'''NoAutoRebootWithLoggedOnUsers''''''”''' registry on the system. The ManageEngine configuration details ad Below. Configuration Name: '''Disable Auto Reboot After ''''''patching.''' Category : Registry Registry Details: {| class="wikitable" |- ! Action ! Write Value |- | Header Key | HKEY_LOCAL_MACHINE |- | Sub-Key | SOF...")
  • 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/Icinga Installation (Created page with "Link: Copy the script and run it in elevated PowerShell Select Yes Select 0 (base installation) Select 2 (connecting from both system). Below select [d] and enter new icinga zone name (eg. Zippel24.local) Parent icinga node name. (eg. Monitoring.zippel24.local The configuration should now look something like this: Then start the installation: Further it will be sent for certificate signing. Once he certificate signing is completed by Kolja make the followin...")
  • 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/How to Register a Microsoft App for CodeKombüse (Created page with "'''How to ''''''register a Microsoft app for ''''''CodeKombüse''' Register a Microsoft app for CodeKombüse Login to the Microsoft Azure Portal and navigate to App registrations to create a new app. Provide the requested information as follows and register your app. Select web and provide your callback url. The callback url looks like this: '''https://'''''' ''''''CodeKombüse''''''.domain.tld''''''/auth/microsoft_office365/callback''' Click on register. Within A...")
  • 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/How to Add User in SQL Server Instance (Created page with "How to add user in SQL server Instance and assign role to the user '''Step 1: Connect to SQL Server Instance'''''' with SA user.''' '''Step 2: Create a Login (Server-Level Access)''' In '''Object Explorer''' and expand '''Security → Logins''''''.''' Right-click '''Logins''' → select '''New Login'''. In the '''Login – New''' dialog: Click on Search. Change the search location to entire Active Directory. Search the user account from Active Directory and click OK. O...")
  • 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/How to Increase the Size of UPD (Created page with "How to Increase the size of UPD. '''Prerequisite ''' Find the user SID (Security Identifier) from the Active Directory. UPDs are name by the users SID, Search the disk with SID and take backup of user profile disk. Make sure user profile is not logged in when increasing the disk. There are different methods to increase the user profile disk. The easiest methods as below. '''Using'''''' Hyper-V''' We will start by installing the Hyper-V role on a virtual machine. If h...")
  • 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/Terminal Server Automation (Created page with "Windows Server 2016 Software List {| class="wikitable" |- ! App ! Version |- | Citrix WorkSpace 2309 | 23.9.1.104 |- | DAKOSY App Start | 1.1.03 |- | estos ProCall | 5.1.110.44786 |- | Foxit PDF reader | |- | Google Chrome | |- | Icinga2 | |- | Driver package (Lexmark international | |- | .net runtime | 6.0.23 |- | WebView2 | |- | MS Office Standard 2016 | 16.0.4266.1001 |- | FireFox | |- | Outlook File Drag (Tony Federer) | |- | TeamViewer QS | |- | Approve To...")
  • 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/Deploy Terminal Server for Zippel (Created page with "Deploy Terminal Server for ZIP-RDS Server Version: Windows Server Standard 2016 Make sure all the windows updates are installed. Set hostname in lowercase. Static MAC address. Reserve IP in DHCP. Start with 24 vCPU and 50 GB Static Memory. Install Remote Desktop Session host role on the server. Install applications from ZIP-APP01 (C:\FREIGABEN\SOFTWARE\SETUP): Citrix Work Space app Dakosy AppStart Estos ProCall Foxit PDF reader Google Chrome Microsoft Edge Microsoft O...")
  • 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/RDS Server Important Notes (Created page with "How to grant user access to new Terminal server FIBU This is the configuration on ZIP-RDS Server We have created a group called RDS-ZIP-GATEWAY-USER If the user is not part of this group, he can not login to the RDS Server infra. User will get an error message. Once you add user to the group He/She can login to the ZIP-RDS.ZIPPEL24.LOCAL server. We have added domain users to the RDS collection settings. '''FIBU Server Access''' The user should be part of RDS...")
  • 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/RDS Stuck User Session and Temporary Profile Recovery (Created page with "'''RDS – Stuck User Session & Temporary Profile Recovery Guide''' '''Purpose''' This document describes the standard troubleshooting and recovery procedure for: Stuck / disconnected RDS sessions that cannot be logged off Zombie WinStation sessions Temporary profile issues occurring after forced session termination This SOP is intended for '''L1/L2/L3 support teams''' managing Remote Desktop Services (RDS) environments. '''Environment Scope''' Microsoft Remote Desktop...")
  • 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/How to Connect OpenVPN (Created page with "How to connect OpenVPN Connect OpenVPN Step by Step: Install OpenVPN. Import the VPN file in OpenVPN. Connect the OpenVPN. == Install OpenVPN. == To download OpenVPN open any web browser (Chrome, Firefox, etc) and open OpenVPN site using the following URL. URL: Click on Community and then select download. Scroll down the page until you see the installers of OpenVPN. Please select the installer as per your computer’s OS. Here we are downloading Windows inst...")
  • 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/Standard Setup for Linux Server (Created page with " Standard Setup for linux Server Please install standard setup: Disable IP V 6 ubuntu Linux without graphical user interface. hostname should be in lower case. Change the /etc/hostname entries. Correct hostname to 'hostname --fqdn'. DNS name should be in lower case. Do not enable ssh login root. Postgres / MySQL ONLY listens on 127.0.0.1 ufw only allows https and ssh. letsencrypt configuration on the shared dmz rev proxy Reverse proxy set up locally with s...")
  • 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/Microsoft Authenticator Setup (Created page with "Microsoft Authenticator for Two-Step Authentication (MFA) Installation Guide ''Multi-factor authentication is now required to access Office 365 online applications.'' == Step 1: Download the Microsoft Authenticator App == Download the app from the  or the  == STEP 2: Scan the QR Code == ON YOUR MOBILE DEVICE: Open the Microsoft Authenticator app. Click the (+) in the upper right corner. Choose '''WORK OR SCHOOL ACCOUNT''' Choose '''SCAN QR CODE''' ON YO...")
  • 12:32, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/Linux Partition with Multiple Disks (Created page with " Press Space bar and select the disk for /boot partition. Select Done. Now you can see additional attached disks in Available Devices. Select the disks one by one and create partition for different folders. Format the disk in ext4 format . now select mount folder. Now you will see the 70 GB disk is mounted for /home partition.")
  • 12:32, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/How to Switch Microsoft Teams to New Account (Created page with "This document provides a step-by-step guide for logging out of your current Microsoft Teams account and logging in with a new account. This process is important for ensuring you have access to the correct Teams environment. '''Steps to Log Out of Microsoft Teams''' '''1. Open Microsoft Teams''' Launch the Microsoft Teams application on your computer or navigate to the Teams web app. '''2. Access Your Profile''' In the top right corner of the Teams window, click on your p...")
  • 12:32, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/How to Connect to OCIS VPN (Created page with "How to connect to OCIS VPN? '''It is very important that your laptop is connect to ''''''OCIS'''''' VPN if you are not working from office''' Right click on the highlighted icon to connect to VPN. The icon highlighted below is the Open VPN application. Or Click on the upwards arrow icon. Right click on the VPN icon to connect to VPN. VPN is not connected if the icon is not green E.g.: VPN is connected now as we see a green icon. E.g.: If you do not find th...")
  • 12:32, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/How to Connect to OCIS Terminal Server (Created page with "'''How to Connect to Terminal Server ocis-rds01.ocis.int''' Follow these steps to connect to the terminal server '''ocis-rds01.ocis.int''': '''Step 1: Locate the Remote Desktop File''' On your notebook desktop, find the file named '''ocis-rds01.ocis.int.rdp'''. '''Step 2: Open the Remote Desktop File''' Double-click on the '''ocis-rds01.ocis.int.rdp''' file to start the Remote Desktop Connection. '''Step 3: Enter Login Credentials''' When prompted, enter your login c...")
  • 12:32, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/How to Access Outlook Office and Teams via Web Portal (Created page with "'''How to Access Outlook, Microsoft Office, and Teams via Web Portal''' '''Step 1: Open Your Web Browser''' Launch your preferred web browser (e.g., Google Chrome, Firefox, Microsoft Edge, Safari). '''Step 2: Navigate to Microsoft 365 Portal''' In the address bar, type or and press '''Enter'''. '''Step 3: Sign In to Your Microsoft Account''' Click on '''Sign in''' if you are not already signed in. Enter your Microsoft email address (e.g., test@ocis.de) and click '''Nex...")
  • 12:02, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base (Updated by HEIN+FRICKE IT)
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