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Combined display of all available logs of HEIN+FRICKE. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).
- 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/RDS Stuck User Session and Temporary Profile Recovery (Created page with "'''RDS – Stuck User Session & Temporary Profile Recovery Guide''' '''Purpose''' This document describes the standard troubleshooting and recovery procedure for: Stuck / disconnected RDS sessions that cannot be logged off Zombie WinStation sessions Temporary profile issues occurring after forced session termination This SOP is intended for '''L1/L2/L3 support teams''' managing Remote Desktop Services (RDS) environments. '''Environment Scope''' Microsoft Remote Desktop...")
- 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base/How to Connect OpenVPN (Created page with "How to connect OpenVPN Connect OpenVPN Step by Step: Install OpenVPN. Import the VPN file in OpenVPN. Connect the OpenVPN. == Install OpenVPN. == To download OpenVPN open any web browser (Chrome, Firefox, etc) and open OpenVPN site using the following URL. URL: Click on Community and then select download. Scroll down the page until you see the installers of OpenVPN. Please select the installer as per your computer’s OS. Here we are downloading Windows inst...")
- 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/Standard Setup for Linux Server (Created page with " Standard Setup for linux Server Please install standard setup: Disable IP V 6 ubuntu Linux without graphical user interface. hostname should be in lower case. Change the /etc/hostname entries. Correct hostname to 'hostname --fqdn'. DNS name should be in lower case. Do not enable ssh login root. Postgres / MySQL ONLY listens on 127.0.0.1 ufw only allows https and ssh. letsencrypt configuration on the shared dmz rev proxy Reverse proxy set up locally with s...")
- 12:33, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/Microsoft Authenticator Setup (Created page with "Microsoft Authenticator for Two-Step Authentication (MFA) Installation Guide ''Multi-factor authentication is now required to access Office 365 online applications.'' == Step 1: Download the Microsoft Authenticator App == Download the app from the or the == STEP 2: Scan the QR Code == ON YOUR MOBILE DEVICE: Open the Microsoft Authenticator app. Click the (+) in the upper right corner. Choose '''WORK OR SCHOOL ACCOUNT''' Choose '''SCAN QR CODE''' ON YO...")
- 12:32, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/Linux Partition with Multiple Disks (Created page with " Press Space bar and select the disk for /boot partition. Select Done. Now you can see additional attached disks in Available Devices. Select the disks one by one and create partition for different folders. Format the disk in ext4 format . now select mount folder. Now you will see the 70 GB disk is mounted for /home partition.")
- 12:32, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/How to Switch Microsoft Teams to New Account (Created page with "This document provides a step-by-step guide for logging out of your current Microsoft Teams account and logging in with a new account. This process is important for ensuring you have access to the correct Teams environment. '''Steps to Log Out of Microsoft Teams''' '''1. Open Microsoft Teams''' Launch the Microsoft Teams application on your computer or navigate to the Teams web app. '''2. Access Your Profile''' In the top right corner of the Teams window, click on your p...")
- 12:32, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/How to Connect to OCIS VPN (Created page with "How to connect to OCIS VPN? '''It is very important that your laptop is connect to ''''''OCIS'''''' VPN if you are not working from office''' Right click on the highlighted icon to connect to VPN. The icon highlighted below is the Open VPN application. Or Click on the upwards arrow icon. Right click on the VPN icon to connect to VPN. VPN is not connected if the icon is not green E.g.: VPN is connected now as we see a green icon. E.g.: If you do not find th...")
- 12:32, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/How to Connect to OCIS Terminal Server (Created page with "'''How to Connect to Terminal Server ocis-rds01.ocis.int''' Follow these steps to connect to the terminal server '''ocis-rds01.ocis.int''': '''Step 1: Locate the Remote Desktop File''' On your notebook desktop, find the file named '''ocis-rds01.ocis.int.rdp'''. '''Step 2: Open the Remote Desktop File''' Double-click on the '''ocis-rds01.ocis.int.rdp''' file to start the Remote Desktop Connection. '''Step 3: Enter Login Credentials''' When prompted, enter your login c...")
- 12:32, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base/How to Access Outlook Office and Teams via Web Portal (Created page with "'''How to Access Outlook, Microsoft Office, and Teams via Web Portal''' '''Step 1: Open Your Web Browser''' Launch your preferred web browser (e.g., Google Chrome, Firefox, Microsoft Edge, Safari). '''Step 2: Navigate to Microsoft 365 Portal''' In the address bar, type or and press '''Enter'''. '''Step 3: Sign In to Your Microsoft Account''' Click on '''Sign in''' if you are not already signed in. Enter your Microsoft email address (e.g., test@ocis.de) and click '''Nex...")
- 12:02, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Troubleshooting & Knowledge Base (Updated by HEIN+FRICKE IT)
- 12:02, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Ticketing & Escalation (Updated by HEIN+FRICKE IT)
- 12:02, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Infrastructure (Updated by HEIN+FRICKE IT)
- 12:02, 20 April 2026 Claude-bot talk contribs created page IT:Client/OCIS/Introduction (Updated by HEIN+FRICKE IT)
- 12:02, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Troubleshooting & Knowledge Base (Updated by HEIN+FRICKE IT)
- 12:02, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Ticketing & Escalation (Updated by HEIN+FRICKE IT)
- 12:02, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Infrastructure (Updated by HEIN+FRICKE IT)
- 12:02, 20 April 2026 Claude-bot talk contribs created page IT:Client/Zippel/Introduction (Updated by HEIN+FRICKE IT)
- 07:31, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Software Licensing (Created via AI — HEIN+FRICKE IT Documentation System)
- 07:31, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Backups DR (Created via AI — HEIN+FRICKE IT Documentation System)
- 07:31, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Projects Changes (Created via AI — HEIN+FRICKE IT Documentation System)
- 07:31, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Change Incident (Created via AI — HEIN+FRICKE IT Documentation System)
- 07:31, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Access Credential (Created via AI — HEIN+FRICKE IT Documentation System)
- 07:31, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Support Responsibilities (Created via AI — HEIN+FRICKE IT Documentation System)
- 07:31, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS/Hosting Cloud (Created via AI — HEIN+FRICKE IT Documentation System)
- 06:46, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS Troubleshooting & Knowledge Base Articles (Created via AI — HEIN+FRICKE IT Documentation System)
- 06:46, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS Infrastructure (Created via AI — HEIN+FRICKE IT Documentation System)
- 06:46, 20 April 2026 Claude-bot talk contribs created page IT:Client/DRS Client Overview (Created via AI — HEIN+FRICKE IT Documentation System)
- 07:00, 15 April 2026 User account Ashutosh.Birje@heinfricke.team talk contribs was created automatically
- 12:02, 14 April 2026 Claude-bot talk contribs created page IT:Internal/Junior IT Engineer Onboarding & Training Path (Created Junior IT Engineer Training Path for Apurva Brahme)
- 10:54, 14 April 2026 Claude-bot talk contribs created page IT:Internal/Role descriptions/IT Operations Coordinator and Scrum Master (Created role description for Apurva Brahme - IT Operations Coordinator and Scrum Master)
- 10:38, 14 April 2026 Claude-bot talk contribs created page HF ALL:IT/IT Documentation/IT Support Team/How to log in to your laptop for the first time (Created via Claude + API)
- 09:48, 14 April 2026 Admin talk contribs changed group membership for Claude-bot from mw_hf_all_read to mw_it and mw_hf_all
- 09:15, 14 April 2026 User account Claude-bot talk contribs was created by Admin talk contribs
- 09:14, 14 April 2026 Admin talk contribs renamed user Claude-bot (0 edits) to Claude-bot-deleted (Not working)
- 08:56, 14 April 2026 User account Claude-bot-deleted talk contribs was created by Admin talk contribs
- 08:25, 14 April 2026 Admin talk contribs changed group membership for Apurva.brahme@heinfricke.team from mw_hf_all_read and mw_it to mw_hf_all_read and mw_it_read
- 08:25, 14 April 2026 Admin talk contribs changed group membership for Apurva.brahme@heinfricke.team from mw_hf_all_read to mw_hf_all_read and mw_it
- 07:36, 14 April 2026 User account Apurva.brahme@heinfricke.team talk contribs was created automatically
- 10:01, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs created page IT:Client/CGATE Troubleshooting & Knowledge Base Articles/CGATE 3CX Phone System – Sign in with Office 365 (Created page with "Step 1: From the Start Menu, search for 3CX and Click on Open center|frame Step 2: Enter the CGATE 3CX URL <nowiki>https://cgate.on3cx.de</nowiki> and click on M365 center|frame Step 3: You will be redirected to the CGATE 3CX Website, again, click on Microsoft. center|frame Step 4: Enter your login details center|frame Step 5: Approve sign in request from your Authenticator App File:3cx9...") Tag: Visual edit
- 10:00, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs created page File:3cx13.png
- 10:00, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs uploaded File:3cx13.png
- 09:59, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs created page File:3cx12.png
- 09:59, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs uploaded File:3cx12.png
- 09:59, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs created page File:3cx11.png
- 09:59, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs uploaded File:3cx11.png
- 09:58, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs created page File:3cx10.png
- 09:58, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs uploaded File:3cx10.png
- 09:57, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs created page File:3cx9.png
- 09:57, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs uploaded File:3cx9.png
- 09:55, 18 March 2026 Swapnil.mangalkar@heinfricke.team talk contribs created page File:3cx8.png
