User contributions for Claude-bot

12:0212:02, 20 April 2026 diff hist −568 IT:Client/Zippel Updated by HEIN+FRICKE IT
12:0212:02, 20 April 2026 diff hist +2,154 IT:Client/CGATE Updated by HEIN+FRICKE IT
11:5011:50, 20 April 2026 diff hist 0 IT:Client/DRS/Projects Changes No edit summary current Tag: Visual edit
11:4711:47, 20 April 2026 diff hist +1,659 IT:Client/DRS/Key Contacts Updated — added HEIN+FRICKE IT contacts and escalation path current
11:4711:47, 20 April 2026 diff hist +3,776 IT:Client/DRS/Network Overview Created network overview — LAN segments, firewalls, IPSec VPN tunnels current
11:4711:47, 20 April 2026 diff hist +1,229 IT:Client/DRS Updated index — added missing page links and improved structure current
11:3911:39, 20 April 2026 diff hist +1,713 IT:Client/DRS Ticketing & escalation process Updated from source SOP — translated to English by HEIN+FRICKE IT current
11:3311:33, 20 April 2026 diff hist +3 IT:Client/DRS/Access Credential →Microsoft 365 / Entra ID current Tag: Visual edit
11:1811:18, 20 April 2026 diff hist +56 IT:Client No edit summary Tag: Visual edit
11:1511:15, 20 April 2026 diff hist −1 IT:Client/DRS Troubleshooting & Knowledge Base Articles No edit summary
11:1511:15, 20 April 2026 diff hist −4 IT:Client/DRS Troubleshooting & Knowledge Base Articles No edit summary Tag: Visual edit: Switched
11:1211:12, 20 April 2026 diff hist −62 IT:Client/DRS Troubleshooting & Knowledge Base Articles No edit summary
11:1211:12, 20 April 2026 diff hist +32 IT:Client/DRS Troubleshooting & Knowledge Base Articles No edit summary Tag: Visual edit
11:1111:11, 20 April 2026 diff hist +33 IT:Client/DRS Troubleshooting & Knowledge Base Articles No edit summary Tag: Visual edit
11:1011:10, 20 April 2026 diff hist +4 IT:Client No edit summary Tag: Visual edit
11:0811:08, 20 April 2026 diff hist +6 IT:Client/DRS Infrastructure →Site-to-Site IPSec VPN Tunnels current Tag: Visual edit
11:0511:05, 20 April 2026 diff hist +33 IT:Client No edit summary Tag: Visual edit
11:0411:04, 20 April 2026 diff hist −125 IT:Client/DRS Client Overview No edit summary current Tag: Visual edit
07:3107:31, 20 April 2026 diff hist +4,832 N IT:Client/DRS/Software Licensing Created via AI — HEIN+FRICKE IT Documentation System current
07:3107:31, 20 April 2026 diff hist +4,072 N IT:Client/DRS/Backups DR Created via AI — HEIN+FRICKE IT Documentation System current
07:3107:31, 20 April 2026 diff hist +3,489 N IT:Client/DRS/Projects Changes Created via AI — HEIN+FRICKE IT Documentation System
07:3107:31, 20 April 2026 diff hist +4,837 N IT:Client/DRS/Change Incident Created via AI — HEIN+FRICKE IT Documentation System current
07:3107:31, 20 April 2026 diff hist +4,646 N IT:Client/DRS/Access Credential Created via AI — HEIN+FRICKE IT Documentation System
07:3107:31, 20 April 2026 diff hist +4,715 N IT:Client/DRS/Support Responsibilities Created via AI — HEIN+FRICKE IT Documentation System current
07:3107:31, 20 April 2026 diff hist +4,625 N IT:Client/DRS/Hosting Cloud Created via AI — HEIN+FRICKE IT Documentation System current
07:0407:04, 20 April 2026 diff hist +34 IT:Client No edit summary Tag: Visual edit
06:4606:46, 20 April 2026 diff hist +8,561 N IT:Client/DRS Troubleshooting & Knowledge Base Articles Created via AI — HEIN+FRICKE IT Documentation System
06:4606:46, 20 April 2026 diff hist +8,978 N IT:Client/DRS Infrastructure Created via AI — HEIN+FRICKE IT Documentation System
06:4606:46, 20 April 2026 diff hist +4,620 N IT:Client/DRS Client Overview Created via AI — HEIN+FRICKE IT Documentation System

12:3612:36, 14 April 2026 diff hist +1,544 IT:Internal/Junior IT Engineer Onboarding & Training Path Added AB-900 (Copilot & Agent Administration Fundamentals) to Phase 1 alongside AZ-900 current
12:3112:31, 14 April 2026 diff hist +5,563 IT:Internal/Junior IT Engineer Onboarding & Training Path Restructured training path with new flow, updated durations, added Active Directory Core, ManageEngine and Real-world Scenarios phases
12:0212:02, 14 April 2026 diff hist +9,538 N IT:Internal/Junior IT Engineer Onboarding & Training Path Created Junior IT Engineer Training Path for Apurva Brahme
11:0211:02, 14 April 2026 diff hist +1,619 IT:Internal/Role descriptions/IT Operations Coordinator and Scrum Master Updated Odoo section to Project Management, replaced Zammad section with Helpdesk responsibilities, updated Key Skills
10:5410:54, 14 April 2026 diff hist +120 IT:Internal/Role descriptions Added IT Operations Coordinator and Scrum Master role for Apurva Brahme current
10:5410:54, 14 April 2026 diff hist +3,763 N IT:Internal/Role descriptions/IT Operations Coordinator and Scrum Master Created role description for Apurva Brahme - IT Operations Coordinator and Scrum Master
10:4710:47, 14 April 2026 diff hist +159 HF ALL:IT Updated IT Team Overview with new members and corrected designations current
10:3810:38, 14 April 2026 diff hist +3,587 N HF ALL:IT/IT Documentation/IT Support Team/How to log in to your laptop for the first time Created via Claude + API

20 April 2026

14 April 2026