User contributions for Swapnil.mangalkar@heinfricke.team

06:0006:00, 7 January 2026 diff hist −410 HF ALL:IT/HF-HV05 VPN Connection Guide (Home Office) No edit summary Tag: Visual edit
05:5805:58, 7 January 2026 diff hist −183 HF ALL:IT/HF-HV05 VPN Connection Guide (Home Office) No edit summary Tag: Visual edit
05:5505:55, 7 January 2026 diff hist −28 HF ALL:IT/HF-HV05 VPN Connection Guide (Home Office) No edit summary Tag: Visual edit
05:3305:33, 7 January 2026 diff hist +242 HF ALL:IT/HF-HV05 VPN Connection Guide (Home Office) No edit summary Tag: Visual edit
05:3205:32, 7 January 2026 diff hist −559 HF ALL:IT/HF-HV05 VPN Connection Guide (Home Office) No edit summary Tag: Visual edit: Switched
05:2705:27, 7 January 2026 diff hist −23 HF ALL:IT/HF-HV05 VPN Connection Guide (Home Office) No edit summary Tag: Visual edit
05:2705:27, 7 January 2026 diff hist −419 HF ALL:IT/HF-HV05 VPN Connection Guide (Home Office) No edit summary Tag: Visual edit
05:2305:23, 7 January 2026 diff hist +2,809 HF ALL:IT/HF-HV05 VPN Connection Guide (Home Office) No edit summary Tag: Visual edit
05:1405:14, 7 January 2026 diff hist +3,741 N HF ALL:IT/HF-HV05 VPN Connection Guide (Home Office) Created page with "This document explains how to connect to the '''HF-HV05 VPN (OVH Cloud Server INDIA)''' from a '''home office''' on '''Windows and Linux systems''', using the provided VPN configuration file, '''without local administrator rights'''. ---- == 1. Prerequisites (Important) == Before starting, please note: * You must have received the '''VPN configuration file''' (e.g. <code>hf-hv05.ovpn</code>). * '''No administrator rights''' are required '''after''' the VPN client is in..." Tag: Visual edit
05:1105:11, 7 January 2026 diff hist +102 HF ALL:IT No edit summary Tag: Visual edit

10:0210:02, 29 December 2025 diff hist +78 IT:Internal/Knowledge Base/Zammad/Zammad Troubleshooting/Zammad Graph Ql Duplicate Schema Error – Troubleshooting & Fix No edit summary current Tag: Visual edit
10:0110:01, 29 December 2025 diff hist +335 IT:Internal/Knowledge Base/Zammad/Zammad Troubleshooting/Zammad Graph Ql Duplicate Schema Error – Troubleshooting & Fix No edit summary Tag: Visual edit
10:0010:00, 29 December 2025 diff hist +463 IT:Internal/Knowledge Base/Zammad/Zammad Troubleshooting/Zammad Graph Ql Duplicate Schema Error – Troubleshooting & Fix No edit summary Tag: Visual edit
09:5809:58, 29 December 2025 diff hist −2,628 IT:Internal/Knowledge Base/Zammad/Zammad Troubleshooting/Zammad Graph Ql Duplicate Schema Error – Troubleshooting & Fix No edit summary Tag: Visual edit
09:5809:58, 29 December 2025 diff hist +4,325 N IT:Internal/Knowledge Base/Zammad/Zammad Troubleshooting/Zammad Graph Ql Duplicate Schema Error – Troubleshooting & Fix Created page with "= Zammad GraphQL Duplicate Schema Error – Troubleshooting & Resolution = == Overview == This document describes the analysis, root cause, impact, and resolution steps for a critical Zammad production issue related to a GraphQL schema duplication error. This issue was identified in the Zammad ''production.log'' and caused outgoing email communication failures while the web interface continued to function normally. The documented steps are validated for: * Zammad 6.x..." Tag: Visual edit: Switched
09:5709:57, 29 December 2025 diff hist +126 IT:Internal/Knowledge Base/Zammad/Zammad Troubleshooting No edit summary current Tag: Visual edit
09:5709:57, 29 December 2025 diff hist +66 N IT:Internal/Knowledge Base/Zammad/Zammad Troubleshooting Created page with "# Zammad Graph Ql Duplicate Schema Error – Troubleshooting & Fix" Tag: Visual edit
09:5709:57, 29 December 2025 diff hist +61 IT:Internal/Knowledge Base/Zammad No edit summary current Tag: Visual edit
09:5609:56, 29 December 2025 diff hist +25 IT:Internal/Knowledge Base/Zammad No edit summary Tag: Visual edit

12:0412:04, 24 December 2025 diff hist +72 IT:Internal/Knowledge Base/Zammad/Zammad Source Upgrade Documentation No edit summary current Tag: Visual edit
12:0312:03, 24 December 2025 diff hist +14 IT:Internal/Knowledge Base/Zammad/Zammad Source Upgrade Documentation No edit summary
12:0212:02, 24 December 2025 diff hist +378 IT:Internal/Knowledge Base/Zammad/Zammad Source Upgrade Documentation No edit summary Tag: Visual edit
10:5110:51, 24 December 2025 diff hist −14 IT:Internal/Knowledge Base/Zammad/Zammad Source Upgrade Documentation No edit summary
10:5110:51, 24 December 2025 diff hist −25 IT:Internal/Knowledge Base/Zammad/Zammad Source Upgrade Documentation No edit summary Tag: Visual edit
10:4810:48, 24 December 2025 diff hist −438 IT:Internal/Knowledge Base/Zammad/Zammad Source Upgrade Documentation No edit summary Tag: Visual edit
10:4710:47, 24 December 2025 diff hist +5,283 IT:Internal/Knowledge Base/Zammad/Zammad Source Upgrade Documentation No edit summary Tag: Visual edit: Switched
10:4010:40, 24 December 2025 diff hist +44 IT:Internal/Knowledge Base/Zammad/Zammad Source Upgrade Documentation No edit summary Tag: Visual edit
10:3810:38, 24 December 2025 diff hist +375 N IT:Internal/Knowledge Base/Zammad/Zammad Source Upgrade Documentation Created page with "== Overview == This document describes the '''step-by-step procedure to upgrade Zammad (source code installation)''' on Ubuntu systems where '''Ruby is managed via RVM'''.<blockquote>⚠️ Important Zammad installed via '''source code does not provide a system-wide <code>rails</code> binary'''. All Rails and Rake commands '''must be executed via Bundler'''.</blockquote>" Tag: Visual edit
10:3710:37, 24 December 2025 diff hist +74 IT:Internal/Knowledge Base/Zammad No edit summary Tag: Visual edit
10:3710:37, 24 December 2025 diff hist +38 IT:Internal/Knowledge Base/Zammad No edit summary Tag: Visual edit
07:2107:21, 24 December 2025 diff hist −6 IT:Internal/Knowledge Base/Zammad/Zammad 6.4.1 - Apache Configuration No edit summary current Tag: Visual edit
07:2107:21, 24 December 2025 diff hist −204 IT:Internal/Knowledge Base/Zammad/Zammad 6.4.1 - Apache Configuration No edit summary Tag: Visual edit
07:1907:19, 24 December 2025 diff hist +5,037 N IT:Internal/Knowledge Base/Zammad/Zammad 6.4.1 - Apache Configuration Created page with "= Apache HTTPS Configuration – support.heinfricke.services (Zammad) = This document describes the **active Apache HTTPS configuration** used to publish the Zammad helpdesk application at: '''https://support.heinfricke.services''' The configuration is located in: <pre> /etc/apache2/sites-enabled/support.heinfricke.services.conf </pre> Apache acts as a **reverse proxy** in front of the Zammad backend (Ruby on Rails / Puma), while TLS is handled using **Let’s Encryp..." Tag: Visual edit: Switched
07:0907:09, 24 December 2025 diff hist +74 IT:Internal/Knowledge Base/Zammad No edit summary Tag: Visual edit
07:0907:09, 24 December 2025 diff hist +38 IT:Internal/Knowledge Base/Zammad No edit summary Tag: Visual edit
07:0807:08, 24 December 2025 diff hist +1 IT:Internal/Knowledge Base/Zammad No edit summary Tag: Visual edit
07:0707:07, 24 December 2025 diff hist −559 IT:Internal/Knowledge Base/Zammad/Zammad 6.4.1- System Report – Installation & Environment Overview No edit summary current Tag: Visual edit
07:0407:04, 24 December 2025 diff hist +6,247 N IT:Internal/Knowledge Base/Zammad/Zammad 6.4.1- System Report – Installation & Environment Overview Created page with "= Zammad Helpdesk System – Complete Installation & Security Documentation = This document provides a complete overview of the **Zammad Helpdesk System (v6.4.1)** hosted at '''https://support.heinfricke.services/''' It covers installation details, system environment, storage, networking, web server architecture, and implemented security controls. The document is intended for **operations, audits (ISO 27001), and internal reference**. ---- == 1. Application Over..." Tag: Visual edit: Switched
06:5906:59, 24 December 2025 diff hist +106 IT:Internal/Knowledge Base/Zammad No edit summary Tag: Visual edit
06:5806:58, 24 December 2025 diff hist +70 IT:Internal/Knowledge Base/Zammad No edit summary Tag: Visual edit
06:5706:57, 24 December 2025 diff hist −6 IT:Internal/Knowledge Base/Zammad No edit summary Tag: Visual edit
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06:5006:50, 24 December 2025 diff hist +4,872 N IT:Internal/Knowledge Base/Zammad/Zammad 6.4.1 – Installation and Administration Guide (Ubuntu) Created page with "= Zammad 6.4.1 – Installation and Administration Guide (Ubuntu) = == 1. Introduction == Zammad is an open-source helpdesk and ticketing system designed for IT support teams. This document describes the installation, basic configuration, and administration of **Zammad version 6.4.1** on **Ubuntu Linux**. The guide is intended for system administrators and IT support engineers. == 2. Scope == This document covers: * System requirements * Zammad 6.4.1 installation on U..." current
06:4906:49, 24 December 2025 diff hist −4,805 IT:Internal/Knowledge Base/Zammad Replaced content with "= Zammad 6.4.1 – Installation and Administration Guide (Ubuntu) =" Tag: Replaced
06:4906:49, 24 December 2025 diff hist +102 IT:Internal/Knowledge Base/Zammad No edit summary Tag: Visual edit
06:4806:48, 24 December 2025 diff hist +4,872 N IT:Internal/Knowledge Base/Zammad Created page with "= Zammad 6.4.1 – Installation and Administration Guide (Ubuntu) = == 1. Introduction == Zammad is an open-source helpdesk and ticketing system designed for IT support teams. This document describes the installation, basic configuration, and administration of **Zammad version 6.4.1** on **Ubuntu Linux**. The guide is intended for system administrators and IT support engineers. == 2. Scope == This document covers: * System requirements * Zammad 6.4.1 installation on U..." Tag: Visual edit: Switched
06:4406:44, 24 December 2025 diff hist +38 IT:Internal/Knowledge Base No edit summary Tag: Visual edit
06:4406:44, 24 December 2025 diff hist +10 IT:Internal/Knowledge Base No edit summary Tag: Visual edit
06:4406:44, 24 December 2025 diff hist +5 IT:Internal/Knowledge Base No edit summary Tag: Visual edit
06:4306:43, 24 December 2025 diff hist +17 IT:Internal/Knowledge Base No edit summary Tag: Visual edit

7 January 2026

29 December 2025

24 December 2025