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• 07:07, 28 January 2026 Swapnil.mangalkar@heinfricke.team talk contribs created page IT:Internal/Role descriptions/Associate IT Engineer (Junior / Trainee) (Created page with "=== Key Responsibilities === * Assist senior engineers with: ** Ticket handling ** User requests ** Documentation updates * Perform routine tasks: ** Password resets ** Account unlocks ** License checks * Learn internal tools, systems, and processes * Shadow senior team members during troubleshooting * Maintain professionalism and communication standards * Gradually take ownership of Level 1 tickets") Tag: Visual edit