Main public logs

Combined display of all available logs of HEIN+FRICKE. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).

• 06:26, 28 January 2026 Swapnil.mangalkar@heinfricke.team talk contribs created page IT:Internal/Role descriptions/Team Lead – IT Support (Created page with "=== Key Responsibilities === * Overall ownership of '''IT support operations''' for assigned clients (e.g., CGATE, DRS, etc.) * Act as the '''primary escalation point''' for critical (P1/P2) incidents * Ensure adherence to '''SLA, processes, and documentation standards''' * Coordinate between: ** Support engineers ** Infrastructure team ** Vendors and third parties * Review and approve: ** Major configuration changes ** Escalations ** Access requests * Monitor ticket qu...") Tag: Visual edit