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• 13:37, 27 January 2026 Swapnil.mangalkar@heinfricke.team talk contribs created page IT:Client/Support hours & contact channels (Created page with "This document defines the official IT support availability, contact channels, and handling guidelines. It is intended for '''support engineers''' to ensure consistent communication and correct handling of client requests. == Standard Support Hours == Unless otherwise defined in a client-specific agreement, IT support is provided during the following hours: '''Monday to Friday''' === During Central European Time (CET – Winter Time) === * '''German Time (CET):''' 07...") Tag: Visual edit