Main public logs

Combined display of all available logs of HEIN+FRICKE. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).

• 10:23, 25 November 2025 Swapnil.mangalkar@heinfricke.team talk contribs created page IT:Internal/Support Operations (Created page with " = IT Support Team Structure & Ticket Handling Process = == 1. Introduction == This document describes the internal IT Support structure, responsibilities, communication flow, and daily hotline rotation. The goal is to maintain consistent ticket handling, clear ownership, and efficient workload distribution across the team. The support team includes: * '''1 Ticket Assigner''' * '''1 Deputy Assigner''' * '''2 Hotline Engineers (rotating daily)''' * '''2 L1 Engineers''...") Tag: Visual edit