Investigating Notes Folder Archiving in Exchange Online

1. Investigating Notes Folder Archiving in Exchange Online

1. 1. Objective

The goal of this article is to investigate why Outlook **Notes** are being moved to the Online Archive and to verify whether **retention policies** or **archive policies** are applied to the Notes folder in Exchange Online.

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1. 1. Background

Outlook Notes are usually not impacted by retention policies or auto-archiving in Exchange Online. However, in some cases, Notes were found in the Online Archive. This article documents the steps and PowerShell commands used to investigate the issue.

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1. 1. Commands Used for Investigation

1. 1. 1. 1. Estimate number of Notes in mailbox

```powershell Search-Mailbox -Identity Kroeger@zippel24.com -SearchQuery 'Kind:notes' -EstimateResultOnly

Check mailbox folder statistics

Get-MailboxFolderStatistics -Identity Kroeger@zippel24.com | Where-Object {$_.FolderPath -like "*Notes*"}

Finds all folders in the mailbox related to Notes.

Example folder path found: /Notizen (localized German folder name for Notes)

3. Check Notes folder in the Online Archive

Get-MailboxFolderStatistics -Archive -Identity "Kroeger@zippel24.com" | Where-Object {$_.FolderPath -like "*Notizen*"}