Office 365 / Email Access: Difference between revisions
Created page with " == 1. Introduction == Office 365 provides access to your company email, calendar, contacts, and productivity applications such as Outlook, Teams, OneDrive, and Word/Excel/PowerPoint. All employees are required to use their official company email account for work-related communication. ---- == 2. Login Credentials == You will receive your Office 365 login details from the IT Department, which include: * '''Email ID''' (e.g., firstname.lastname@heinfricke.team or first..." |
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== 1. Introduction == | == 1. Introduction == | ||
Office 365 provides access to your company email, calendar, | Office 365 provides access to your company '''email, calendar, Teams, OneDrive, and Office applications''' such as Word, Excel, and PowerPoint. | ||
All employees | All employees must use their '''official company email account''' for all work-related communication. | ||
---- | ---- | ||
== 2. Login Credentials == | == 2. Login Credentials == | ||
You will receive your Office 365 login | You will receive your Office 365 login credentials from the IT Department, which include: | ||
* '''Email ID''' (e.g., firstname.lastname@heinfricke.team or firstname.lastname@heinfricke.com) | * '''Company Email ID''' (e.g., firstname.lastname@heinfricke.team or firstname.lastname@heinfricke.com) | ||
* '''Temporary | * '''Temporary Password''' (You must change this during your first login.) | ||
---- | ---- | ||
== 3. How to Access Email on Your Laptop == | == 3. Multi-Factor Authentication (MFA) – Mandatory Setup == | ||
MFA adds an extra layer of security and is '''required for all employees'''. | |||
'''During your first login, you will be prompted to set up MFA:''' | |||
# Install the '''Microsoft Authenticator App''' on your mobile. | |||
# Sign in to Outlook/Office 365 using your email and temporary password. | |||
# When prompted, choose '''“Set up Authenticator App.”''' | |||
# Scan the QR code displayed on your screen using the app. | |||
# Approve the sign-in request on your mobile device. | |||
Complete the remaining verification steps if prompted (phone number backup). | |||
---- | |||
== 4. How to Access Email on Your Laptop (Outlook App) == | |||
# Open '''Outlook''' from the Start Menu. | # Open '''Outlook''' from the Start Menu. | ||
# Enter your '''company email ID'''. | # Enter your '''company email ID'''. | ||
# Enter | # Enter your '''password''' when prompted. | ||
# Complete the '''MFA approval''' on your mobile. | |||
# Outlook will automatically configure your mailbox. | # Outlook will automatically configure your mailbox. | ||
# Once configured, your inbox will load and you can begin using email. | |||
---- | ---- | ||
== | == 5. Accessing Office 365 Online (Webmail) == | ||
You can access your email | You can access your email directly via browser: | ||
https://outlook.office.com | '''URL:''' https://outlook.office.com | ||
Steps: | '''Steps:''' | ||
# Open Chrome | # Open '''Chrome''' or '''Microsoft Edge'''. | ||
# Go to the | # Go to the webmail URL. | ||
# | # Enter your company email and password. | ||
# Complete MFA verification. | # Complete the '''MFA verification'''. | ||
# You will be redirected to your mailbox. | |||
---- | ---- | ||
== | == 6. Security Best Practices == | ||
Employees must: | Employees must: | ||
* Never share email passwords. | * Never share email or MFA passwords/codes. | ||
* Avoid | * Avoid logging in on public or shared computers. | ||
* Report suspicious emails or phishing attempts to IT. | * Do not approve unknown MFA prompts. | ||
* Report suspicious emails or phishing attempts immediately to IT. | |||
* Keep Microsoft Authenticator installed and backed up. | |||
---- | ---- | ||
== | == 7. Support == | ||
For issues related to login, MFA, Outlook setup, or email access, contact: | |||
'''support@heinfricke.services''' | |||
Latest revision as of 11:21, 24 November 2025
1. Introduction
Office 365 provides access to your company email, calendar, Teams, OneDrive, and Office applications such as Word, Excel, and PowerPoint.
All employees must use their official company email account for all work-related communication.
2. Login Credentials
You will receive your Office 365 login credentials from the IT Department, which include:
- Company Email ID (e.g., firstname.lastname@heinfricke.team or firstname.lastname@heinfricke.com)
- Temporary Password (You must change this during your first login.)
3. Multi-Factor Authentication (MFA) – Mandatory Setup
MFA adds an extra layer of security and is required for all employees.
During your first login, you will be prompted to set up MFA:
- Install the Microsoft Authenticator App on your mobile.
- Sign in to Outlook/Office 365 using your email and temporary password.
- When prompted, choose “Set up Authenticator App.”
- Scan the QR code displayed on your screen using the app.
- Approve the sign-in request on your mobile device.
Complete the remaining verification steps if prompted (phone number backup).
4. How to Access Email on Your Laptop (Outlook App)
- Open Outlook from the Start Menu.
- Enter your company email ID.
- Enter your password when prompted.
- Complete the MFA approval on your mobile.
- Outlook will automatically configure your mailbox.
- Once configured, your inbox will load and you can begin using email.
5. Accessing Office 365 Online (Webmail)
You can access your email directly via browser:
URL: https://outlook.office.com
Steps:
- Open Chrome or Microsoft Edge.
- Go to the webmail URL.
- Enter your company email and password.
- Complete the MFA verification.
- You will be redirected to your mailbox.
6. Security Best Practices
Employees must:
- Never share email or MFA passwords/codes.
- Avoid logging in on public or shared computers.
- Do not approve unknown MFA prompts.
- Report suspicious emails or phishing attempts immediately to IT.
- Keep Microsoft Authenticator installed and backed up.
7. Support
For issues related to login, MFA, Outlook setup, or email access, contact:
support@heinfricke.services