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| Line 10: |
Line 10: |
| |- | | |- |
| |1 | | |1 |
| |Swapnil Mangalkar | | | |
| |Team Lead | | | |
| |8484852975 | | | |
| |swapnil.mangalkar@heinfricke.team | | | |
| |- | | |- |
| |2 | | |2 |
| |Makarand Prakshale | | | |
| |Senior System Admin | | | |
| |8806901584 | | | |
| |makarand.prakshale@heinfricke.team | | | |
| |- | | |- |
| |3 | | |3 |
| |Shubham Patil | | | |
| |Senior System Admin | | | |
| |7798062268 | | | |
| |shubham.patil@heinfricke.team | | | |
| |- | | |- |
| |4 | | |4 |
| |Suraj Mali | | | |
| |Associate IT Operations Engineer | | | |
| |7775927578 | | | |
| |suraj.mali@heinfricke.team | | | |
| |- | | |- |
| |5 | | |5 |
| |Sufiyaan Rahi | | | |
| |Associate IT Operations Engineer | | | |
| |7385128744 | | | |
| |sufiyaan.rahi@heinfricke.team | | | |
| |} | | |} |
| [[IT Support Request Process|''IT Support Request Process'']]
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| == Getting Started == | | == Getting Started == |
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| * [[New Employee Onboarding Guide]] | | * |
| * How to log in to your laptop for the first time
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| * Office 365 / Email Access
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| * Connecting to Wi-Fi
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| * [[Security Best Practices]]
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| * [[How to Use and Connect to the Video Conference Device]]
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| == Daily Work Tools == | | == Daily Work Tools == |
| Line 55: |
Line 47: |
| === Communication === | | === Communication === |
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| * Microsoft Teams – How to use | | * |
| * Outlook – Email Guidelines
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| * Company Calendar / Meetings
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| === Productivity === | | === Productivity === |
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| |
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| * Office 365 Apps (Word, Excel, PowerPoint) | | * |
| * OneDrive – How to store files
| |
| * SharePoint Instructions
| |
| * Company Intranet Guide
| |
|
| |
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| == IT Policies == | | == Dev Policies == |
| (These are written for ALL employees, simple to understand) | | (These are written for ALL employees, simple to understand) |
|
| |
|
| * Acceptable Use Policy (AUP) | | * |
| * Password & Authentication Policy
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| * Clear Desk and Clear Screen Policy
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| * Email & Communication Policy
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| * Remote Work Policy
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| * Bring Your Own Device (BYOD) Policy
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| * Data Protection & Privacy Guidelines
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| * Incident Reporting Policy
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| == Security Awareness == | | == Security Awareness == |
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| * How to detect phishing emails | | * |
| * What to do if you click a suspicious link
| |
| * Safe browsing practices
| |
| * Physical security in office
| |
| * Working safely from home
| |
IT Team Overview
Team Members
| Sr. No.
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Name
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Designation
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Phone No.
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Email
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| 1
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| 2
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| 3
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| 4
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| 5
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Getting Started
Daily Work Tools
Communication
Productivity
Dev Policies
(These are written for ALL employees, simple to understand)
Security Awareness
