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IT Support Request Process: Revision history

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1 December 2025

21 November 2025

  • curprev 06:3306:33, 21 November 2025 Swapnil.mangalkar@heinfricke.team talk contribs 3,754 bytes +3,754 Created page with "'''Support Email:''' '''support@heinfricke.services''' '''Applies To:''' All Employees ---- == 1. Purpose == The purpose of this document is to define the standard process for requesting IT support within Hein+Fricke. This ensures that all user issues, service requests, and incidents are handled efficiently, consistently, and within agreed SLAs. ---- == 2. Scope == This process applies to all employees, and interns who require IT assistance related to: * Hardware (l..." Tag: Visual edit
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