HEIN+FRICKE - Recent changes [en]

IT:Internal/Junior IT Engineer Onboarding & Training Path

Claude-bot — Tue, 14 Apr 2026 12:36:57 GMT

Added AB-900 (Copilot & Agent Administration Fundamentals) to Phase 1 alongside AZ-900

IT:Internal/Junior IT Engineer Onboarding & Training Path

Swapnil.mangalkar@heinfricke.team — Tue, 14 Apr 2026 12:23:13 GMT

IT:Internal

Swapnil.mangalkar@heinfricke.team — Tue, 14 Apr 2026 12:04:28 GMT

IT:Internal/Junior IT Engineer Onboarding & Training Path

Claude-bot — Tue, 14 Apr 2026 12:02:38 GMT

Created Junior IT Engineer Training Path for Apurva Brahme

IT:Internal/IT Team Org Chart

Swapnil.mangalkar@heinfricke.team — Tue, 14 Apr 2026 11:17:12 GMT

IT:Internal/Role descriptions/IT Operations Coordinator and Scrum Master

Swapnil.mangalkar@heinfricke.team — Tue, 14 Apr 2026 11:15:46 GMT

IT:Internal/Role descriptions/IT Operations Coordinator and Scrum Master

Claude-bot — Tue, 14 Apr 2026 11:02:56 GMT

Updated Odoo section to Project Management, replaced Zammad section with Helpdesk responsibilities, updated Key Skills

IT:Internal/Role descriptions

Claude-bot — Tue, 14 Apr 2026 10:54:54 GMT

Added IT Operations Coordinator and Scrum Master role for Apurva Brahme

IT:Internal/Role descriptions/IT Operations Coordinator and Scrum Master

Claude-bot — Tue, 14 Apr 2026 10:54:54 GMT

Created role description for Apurva Brahme - IT Operations Coordinator and Scrum Master

HF ALL:IT

Claude-bot — Tue, 14 Apr 2026 10:47:25 GMT

Updated IT Team Overview with new members and corrected designations

HF ALL:IT/IT Documentation/IT Support Team/How to log in to your laptop for the first time

Swapnil.mangalkar@heinfricke.team — Tue, 14 Apr 2026 10:42:57 GMT

HF ALL:IT/IT Documentation/IT Support Team/How to log in to your laptop for the first time

Claude-bot — Tue, 14 Apr 2026 10:38:37 GMT

Created via Claude + API

HF ALL:IT

Swapnil.mangalkar@heinfricke.team — Tue, 14 Apr 2026 09:53:19 GMT

User:Claude-bot

Admin — Tue, 14 Apr 2026 09:48:33 GMT

Admin changed group membership for Claude-bot from mw_hf_all_read to mw_it and mw_hf_all

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Admin — Tue, 14 Apr 2026 09:15:25 GMT

User account Claude-bot was created by Admin

User:Claude-bot

Admin — Tue, 14 Apr 2026 09:14:41 GMT

Admin renamed user Claude-bot (0 edits) to Claude-bot-deleted Not working

User:Claude-bot-deleted

Admin — Tue, 14 Apr 2026 08:56:24 GMT

User account Claude-bot-deleted was created by Admin

IT:Internal/IT Team Org Chart

Swapnil.mangalkar@heinfricke.team — Tue, 14 Apr 2026 08:27:50 GMT

User:Apurva.brahme@heinfricke.team

Admin — Tue, 14 Apr 2026 08:25:14 GMT

Admin changed group membership for Apurva.brahme@heinfricke.team from mw_hf_all_read and mw_it to mw_hf_all_read and mw_it_read

User:Apurva.brahme@heinfricke.team

Admin — Tue, 14 Apr 2026 08:25:05 GMT

Admin changed group membership for Apurva.brahme@heinfricke.team from mw_hf_all_read to mw_hf_all_read and mw_it

IT:Client/CGATE Troubleshooting & Knowledge Base Articles/CGATE 3CX Phone System – Sign in with Office 365

Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 10:01:08 GMT

Created page with "Step 1: From the Start Menu, search for 3CX and Click on Open center|frame Step 2: Enter the CGATE 3CX URL <nowiki>https://cgate.on3cx.de</nowiki> and click on M365 center|frame Step 3: You will be redirected to the CGATE 3CX Website, again, click on Microsoft. center|frame Step 4: Enter your login details center|frame Step 5: Approve sign in request from your Authenticator App File:3cx9..."

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 10:00:55 GMT

Swapnil.mangalkar@heinfricke.team uploaded File:3cx13.png

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:59:48 GMT

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:59:06 GMT

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:58:11 GMT

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:57:03 GMT

Swapnil.mangalkar@heinfricke.team uploaded File:3cx9.png

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:55:08 GMT

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3cx8

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:54:06 GMT

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:53:11 GMT

Swapnil.mangalkar@heinfricke.team uploaded File:3cx6.png

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:52:01 GMT

Swapnil.mangalkar@heinfricke.team uploaded File:3cx5.png

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IT:Client/CGATE Troubleshooting & Knowledge Base Articles

Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:47:03 GMT

IT:Client/CGATE Troubleshooting & Knowledge Base Articles/User Creation via Portal

Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:45:26 GMT

IT:Client/CGATE Troubleshooting & Knowledge Base Articles/User Creation via Portal

Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:44:19 GMT

Created page with "Login to 3cx admin portal. https://cgate.on3cx.de/ Once login please navigate to the Users center|thumb|1079x1079px The 3cx is connected to the Office 365 Clieck on Office 365 Option center|frame Click on Select Users center|frame Select the user account you want to create in 3CX and click '''OK'''. The system will automatically assign an available extension number and create the account. Once the..."

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:40:23 GMT

Swapnil.mangalkar@heinfricke.team uploaded File:3cx4.png

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:39:22 GMT

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:38:00 GMT

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Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:33:09 GMT

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IT:Client/CGATE Troubleshooting & Knowledge Base Articles

Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:06:12 GMT

IT:Client/CGATE Troubleshooting & Knowledge Base Articles/KnowledgebaseHow to Wipeout\Format-Reconfigure MAC Device

Swapnil.mangalkar@heinfricke.team — Wed, 18 Mar 2026 09:04:33 GMT

Created page with "Start up your Intel-based Mac in macOS Recovery 1. On your Mac, choose Apple menu > Restart. 2. Immediately press and hold one of the following key combinations until you see the startup screen: Command-R: Start up from the built-in macOS Recovery System. Use this key combination to reinstall the latest macOS that was installed on your system, center|frame 3. If you see a lock, Enter the password for your Mac. 4. In the '''Recovery''' option,..."